Contact Us
Need help? Want to report something? Have a legal question?
Use the right channel below so we can get you to the right team quickly.
Privacy
[email protected]For questions about personal data, data subject rights requests, GDPR/CCPA inquiries, or how Assistance processes personal information.
Abuse & Acceptable Use
[email protected]To report suspected violations of our Acceptable Use Policy, including spam, phishing, malware, or unlawful activity involving Assistance services.
Security
[email protected]To responsibly disclose potential security vulnerabilities or report suspected security incidents involving Assistance infrastructure or services.
Events
[email protected]For hackathon or event sponsorship requests. While we can't sponsor every event, we'd love to hear about yours. We'll follow up if it's a good fit.
Grievance Officer
Attn: Tracy Lane
In jurisdictions that require the designation of a Grievance Officer or similar compliance contact, Tracy Lane, General Counsel of Assistance, Inc., serves in that role. Formal complaints, regulatory inquiries, or legally required grievance submissions may be directed to the email above.
Assistance will acknowledge receipt of grievances and respond within the timeframe required by applicable law.