Service Plans and Pricing
Flat-rate infrastructure plans plus focused audits and custom packages
Pricing is designed around how infrastructure work is actually bought: sometimes you need a short audit, sometimes a fixed-scope project, and sometimes continuous capacity. We define scope, responsibilities, cadence, and deliverables before work begins so costs are predictable.
Pricing options#
| Buying mode | Best for | Commercial shape |
|---|---|---|
| Focused audit | You need evidence and prioritization before implementation | Fixed-scope proposal |
| Implementation package | You need a concrete outcome such as a platform, migration, landing zone, or pipeline rebuild | Fixed-scope proposal |
| Ongoing service plan | You need continuous DevOps, SRE, cloud, or Kubernetes support | Flat monthly plan |
| Custom engagement | You need regulated, multi-region, high-complexity, or dedicated support | Custom proposal |
Ongoing flat-rate plans#
| Feature | XS | S | M |
|---|---|---|---|
| Monthly price | €3,000 | €6,200 | €9,100 |
| Best for | Small teams | Growing teams | Production-critical teams |
| Support hours | 8×5 | 8×5 | 24/7 |
| Engineering level | Middle+ | Middle+ / Senior | Senior |
| Delivery cadence | Weekly | Weekly | Weekly plus urgent response |
| CI/CD support | Basic | Advanced | Enterprise |
| Infrastructure as Code | Advisory / light implementation | Included | Included |
| Cloud operations | Basic review | Monthly governance | Advanced governance |
| Kubernetes support | Basic | Standard | Advanced |
| SRE practice | Assessment-oriented | Implementation support | Managed reliability support |
| DevSecOps | Advisory | Included | Included |
| Emergency support | Separate scope | Separate scope | Included within agreed scope |
| Security auditing | Separate scope | Separate scope or add-on | Included or prioritized by scope |
Plan cards#
What all ongoing plans include#
Team and cadence#
- named point of contact
- shared communication channel
- weekly planning or review rhythm
- monthly summary of completed work and next priorities
- documented backlog and decision points
Delivery and operations#
- support within the agreed service scope
- CI/CD, infrastructure, cloud, Kubernetes, or reliability work according to plan fit
- documentation, runbooks, pull requests, configuration changes, and handoff notes
- incident or emergency handling according to plan coverage
Governance and reporting#
- clear assumptions and responsibilities
- visible scope boundaries
- monthly evidence of work performed
- recommendations for larger projects when work exceeds the active plan
Focused audit packages#
Audits are useful when you need evidence before committing to larger work.
| Audit | Best for | Output |
|---|---|---|
| Infrastructure Audit | Broad infrastructure uncertainty | Executive summary, technical report, prioritized roadmap |
| Security Audit | Security and compliance risk | Risk-ranked findings and remediation plan |
| CI/CD Audit | Delivery pipeline bottlenecks | Pipeline baseline, findings, and implementation roadmap |
| Cloud Account Audit | Cloud cost, IAM, and governance issues | Account inventory, cost baseline, access review, quick wins |
| Kubernetes Assessment | Platform adoption or cluster risk | Cluster/workload review and recommended service path |
Audit pricing depends on system count, access complexity, compliance mapping, and report depth. We scope it before starting.
Implementation packages#
Fixed-scope packages are used when the outcome is clear.
| Package | Common outcome |
|---|---|
| CI/CD rebuild | Faster, safer delivery pipeline with documented release and rollback path |
| IaC foundation | Version-controlled infrastructure provisioning and review workflow |
| Cloud landing zone | Account structure, IAM, networking, logging, policies, and IaC baseline |
| Kubernetes platform build | Cluster, GitOps, ingress, TLS, observability, security, backups, and handoff |
| Reliability implementation | Dashboards, alerts, runbooks, incident model, and SLO candidates |
| Security remediation | Priority findings fixed or converted into an owned backlog |
How to choose a plan#
| If this sounds like you... | Choose |
|---|---|
| You need a clear diagnosis before buying implementation | Focused audit |
| You know the result you need and want it delivered | Implementation package |
| You need recurring DevOps or cloud capacity | XS or S |
| You need senior production support and 24/7 coverage | M |
| You have strict compliance, high scale, or multi-region requirements | Custom engagement |
Onboarding and billing path#
- Fit call — confirm goal, urgency, systems, team size, and budget shape.
- Scope draft — define services, systems, coverage, deliverables, exclusions, and assumptions.
- Commercial proposal — agree audit price, implementation package, flat-rate plan, or custom engagement.
- Kickoff — create communication channel, access plan, delivery cadence, and first milestone.
- Monthly or final review — review outcomes, evidence, and next-step recommendations.
What affects price#
- number of repositories, services, environments, clusters, and cloud accounts
- required support hours and incident-response expectations
- compliance, security, or evidence requirements
- migration risk, data sensitivity, and change-control process
- need for dedicated engineers or senior architecture support
- custom integrations, multi-region design, or regulated environments
Related service pages#
- DevOps as a Service
- SRE as a Service
- Managed Kubernetes
- Cloud Infrastructure
- Cloud Account Management
- Infrastructure Audit
Getting started#
Tell us what you are trying to improve and we will recommend an audit, implementation package, monthly plan, or custom engagement before asking you to commit.
Talk to sales →Frequently asked questions#
Are XS, S, and M hourly buckets? No. They are flat monthly service plans with agreed scope, cadence, and support coverage.
Can we start with an audit and upgrade later? Yes. Many teams start with an audit, then move into implementation or an ongoing plan after reviewing the findings.
What is not included in a flat-rate plan? Work outside the agreed scope, major migrations, new compliance programs, and large platform rebuilds are scoped separately.
Can we change plans? Yes. Plan changes are handled at a billing boundary or through a revised scope when the operating need changes.
Do you offer custom pricing? Yes. Custom pricing is common for regulated environments, multi-region systems, dedicated engineers, and formal SLA requirements.