DevOps, SRE, Cloud, and Security Services
Productized infrastructure services for teams that need predictable delivery, reliability, and operating costs
Assistance turns infrastructure work into productized services: defined entry points, clear deliverables, predictable plans, and evidence your team can use after the engagement. Use this page to select the right starting point, then move into a service page for scope, packages, onboarding, and expected outcomes.
Core service lines#
Choose by buying scenario#
| If you need... | Start with | Best outcome |
|---|---|---|
| More delivery capacity without hiring a platform team | DevOps as a Service | Faster, safer releases with owned CI/CD and infrastructure automation |
| Fewer incidents and clearer production ownership | SRE as a Service | Better signals, runbooks, SLO candidates, and incident operating rhythm |
| A Kubernetes platform your team can actually operate | Managed Kubernetes | A production cluster with GitOps, observability, security, upgrades, and documented ownership |
| A cloud foundation for growth, migration, or modernization | Cloud Infrastructure | Landing zone, network, IaC, resilience, and migration plan aligned to your workloads |
| Someone to own cloud hygiene month after month | Cloud Account Management | Governance, cost reviews, security baselines, and operational reporting across accounts |
| A fast evidence-based assessment before committing budget | Infrastructure Audit | Prioritized roadmap across architecture, reliability, security, performance, and cost |
| A focused pipeline review | CI/CD Audit | Bottleneck, reliability, and supply-chain findings with a pipeline improvement plan |
| A focused security review | Security Audit | Risk-ranked security findings and remediation plan your team can execute |
What every commercial service includes#
| Included area | What you receive |
|---|---|
| Scope definition | A written agreement on systems, access, stakeholders, assumptions, and success criteria |
| Delivery plan | Milestones, owner map, collaboration channel, cadence, and expected decision points |
| Implementation evidence | Pull requests, configuration changes, diagrams, reports, runbooks, or backlog items depending on service |
| Handoff | Walkthroughs, documentation, operational notes, and next-step recommendations |
| Commercial clarity | Fixed-scope audit pricing, flat-rate monthly plans, or a custom package before work begins |
Packages and plans#
Focused audits#
Use an audit when you need confidence before making infrastructure decisions. Audits are time-boxed, evidence-led, and end with a prioritized action plan.
- Infrastructure Audit — broad review across architecture, reliability, security, performance, and cost
- Security Audit — security posture review across cloud, Kubernetes, applications, IAM, and delivery process
- CI/CD Audit — pipeline performance, reliability, and DevSecOps review
Implementation projects#
Use a project when the target outcome is specific: build a Kubernetes platform, migrate workloads, implement IaC, restructure cloud accounts, or standardize delivery.
- Managed Kubernetes for cluster design and managed operation
- Kubernetes Support for existing clusters and migration paths
- Cloud Infrastructure for landing zones, networking, IaC, and migrations
- GitOps for declarative delivery and cluster operations
Ongoing service plans#
Use a monthly plan when your team needs continuous capacity instead of one-off consulting.
| Plan | Best for | Commercial model |
|---|---|---|
| XS | Small teams needing basic DevOps support and predictable access | Flat monthly plan |
| S | Growing teams adding IaC, multiple environments, and cloud governance | Flat monthly plan |
| M | Production teams needing senior support, reliability work, and 24/7 coverage | Flat monthly plan |
| Custom | Regulated, multi-region, or high-complexity environments | Scoped proposal |
Onboarding path#
- Service fit call — confirm the business goal, current pain, urgency, and budget shape.
- Discovery checklist — collect access requirements, architecture context, team ownership, and constraints.
- Scope proposal — define deliverables, timeline, plan tier, assumptions, and responsibilities.
- Kickoff — establish communication, change process, milestones, and success evidence.
- Delivery and review — ship changes or findings, review outcomes, and agree on the next operating rhythm.
Proof and operating evidence#
We prefer evidence over generic promises. Depending on the service, proof may include:
- CI/CD baseline and post-change build timing
- deployment frequency, rollback, or change-failure notes
- cloud cost baselines and monthly optimization reports
- Kubernetes health dashboards and upgrade records
- alert inventories, runbooks, incident review templates, and SLO candidates
- security findings with severity, impact, owner, and remediation status
- executive summaries suitable for leadership or compliance stakeholders
Start here#
Not sure which service fits? Start with a service assessment. We will map your current infrastructure need to an audit, project, or flat-rate plan.
Book a service assessment →Frequently asked questions#
Do you sell only ongoing retainers? No. You can start with a focused audit, move into a fixed-scope implementation, or choose an ongoing plan when continuous support makes more sense.
Can you work with our existing tools? Yes. We start from your current stack unless replacing a tool has a clear operating, security, or cost advantage.
Do you support both cloud and on-premises infrastructure? Yes. We work with AWS, Azure, Google Cloud, Oracle Cloud, Hetzner, DigitalOcean, bare metal, and hybrid environments.
How do we choose between DevOps and SRE? Choose DevOps when delivery automation, infrastructure automation, and release flow are the primary problems. Choose SRE when production reliability, incidents, observability, and service ownership are the primary problems.
Where should a new customer begin? If scope is unclear, begin with an Infrastructure Audit or service assessment. If the need is already clear, go directly to the relevant service page and request a scoped proposal.