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Kubernetes that just works

Expert cluster management, troubleshooting, and optimization. We keep your Kubernetes platform healthy so your team can ship.

8x5 or 24/7 coverage. Standard and Premium tiers available.

Service playbook

From problem to operating evidence

Main content is structured like a case study: context first, scoped work next, then the operating changes and evidence a team can use after handoff.

Service briefWhat we deliverSupport tiersGetting startedRelated resources

Keep your K3s Kubernetes clusters running smoothly. Our Kubernetes support service provides ongoing platform management, monitoring, and optimization so your team can focus on building applications. All supported clusters run on K3s — a lightweight, CNCF-certified Kubernetes distribution.

Case-study lens

Scoped

Problem, responsibility, and handoff boundaries before implementation.

Evidence

Dashboards, runbooks, reviews, and operating records over borrowed logos.

Outcomes

Conservative summaries focused on observable operational improvement.

ScopeSection 01

What we deliver

The work is broken into visible capabilities, acceptance points, and handoff artifacts.

What changes

Cluster Management

  • K3s version upgrades and patch management
  • Node pool scaling and optimization
  • Embedded etcd backup and recovery
  • Certificate rotation and management

Signal quality

Monitoring & Alerting

  • Cluster health monitoring with Prometheus and Grafana
  • Pod and node resource utilization tracking
  • Application-level metrics and SLIs
  • Intelligent alerting with PagerDuty/OpsGenie integration

What changes

Security

  • RBAC configuration and audit
  • Network policy management
  • Pod security standards enforcement
  • Image vulnerability scanning
  • Secrets management with Vault or Sealed Secrets

What changes

Troubleshooting

  • Pod scheduling and resource issues
  • Networking and DNS resolution problems
  • Storage and persistent volume issues
  • Ingress and load balancer configuration
  • Application deployment failures
Operating modelSection 02

Support tiers

Responsibilities, response paths, and technical changes are made explicit before work starts.

FeatureStandardPremium
Response time4 hours1 hour
Coverage8x524/7
Cluster reviewsQuarterlyMonthly
Dedicated engineerSharedDedicated
Chaos engineeringIncluded

Standard suits teams with predictable workloads and 8x5 operations. Premium is for production-critical clusters requiring 24/7 coverage and dedicated attention.


Next stepSection 03

Getting started

Decision points and common questions are made explicit so follow-up work is scoped cleanly.

Need help with your Kubernetes clusters? We'll assess your setup and recommend the right support tier. Request Kubernetes Support →

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