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Microsoft 365, managed

Tenant configuration, security, and user management for Microsoft 365. We handle administration so your team can collaborate securely.

Conditional access, MFA, DLP, and migration—enterprise-ready.

On-request / scoped service

Microsoft 365 administration is available on request for existing customers and clearly scoped requests.

Service playbook

From problem to operating evidence

Main content is structured like a case study: context first, scoped work next, then the operating changes and evidence a team can use after handoff.

Service briefOverviewKey ServicesFeaturesUse Cases

Professional management services for Microsoft 365 (formerly Office 365) including administration, security, migration, and optimization.

Case-study lens

Scoped

Problem, responsibility, and handoff boundaries before implementation.

Evidence

Dashboards, runbooks, reviews, and operating records over borrowed logos.

Outcomes

Conservative summaries focused on observable operational improvement.

EvidenceSection 01

Overview

Runbooks, dashboards, reviews, and handoff material make the work auditable.

  • User Management: Automated provisioning and lifecycle management
  • Security: Advanced threat protection and compliance
  • Migration: Seamless migration from other platforms
  • Optimization: Performance tuning and license optimization
  • Support: 24/7 technical support and troubleshooting
Operating modelSection 02

Key Services

Responsibilities, response paths, and technical changes are made explicit before work starts.

What changes

[Administration](#management-services)

  • User and group management
  • Domain configuration
  • Tenant administration
  • License management
  • Policy enforcement

What changes

[Security Management](#security-features)

  • Multi-factor authentication (MFA)
  • Conditional access policies
  • Advanced threat protection
  • Data loss prevention (DLP)
  • Mobile device management (MDM)

What changes

[Exchange Online](#microsoft-365-apps)

  • Email configuration
  • Mail flow rules
  • Retention policies
  • Archiving
  • Compliance

What changes

[SharePoint & OneDrive](#microsoft-365-apps)

  • Site administration
  • Permission management
  • Storage management
  • Content organization
  • Collaboration setup
ScopeSection 03

Features

The work is broken into visible capabilities, acceptance points, and handoff artifacts.

What changes

Identity & Access

  • Azure AD integration
  • Single Sign-On (SSO)
  • Conditional access
  • Identity protection
  • Password policies

What changes

Data Protection

  • Information protection
  • Sensitivity labels
  • Retention policies
  • eDiscovery
  • Legal holds

What changes

Compliance

  • HIPAA compliance
  • GDPR compliance
  • SOC 2 compliance
  • Industry regulations
  • Audit logging

What changes

Monitoring

  • Admin center monitoring
  • Security alerts
  • Usage analytics
  • Audit logs
  • Performance metrics
EvidenceSection 04

Use Cases

Runbooks, dashboards, reviews, and handoff material make the work auditable.

What changes

Enterprise Administration

  • Large-scale user management
  • Complex organizational structures
  • Multi-tenant management
  • Delegated administration
  • Hybrid deployments

What changes

Security & Compliance

  • Healthcare (HIPAA)
  • Finance (SOX)
  • Legal (eDiscovery)
  • Education (FERPA)
  • Government (FedRAMP)

What changes

Migration Projects

  • Google Workspace to Microsoft 365
  • On-premise Exchange migration
  • Legacy email systems
  • File server to SharePoint migration
  • Cross-tenant migrations

What changes

Optimization

  • License optimization
  • Storage management
  • Performance tuning
  • Cost reduction
  • User training
Operating modelSection 05

Management Services

Responsibilities, response paths, and technical changes are made explicit before work starts.

What changes

User Lifecycle

  • Automated onboarding
  • Provisioning workflows
  • Access reviews
  • Offboarding procedures
  • Account recovery

What changes

Security Operations

  • Security monitoring
  • Incident response
  • Threat detection
  • Vulnerability management
  • Security audits

What changes

Backup & Recovery

  • Automated backups
  • Point-in-time recovery
  • Cross-region backup
  • Disaster recovery
  • Data export

Implementation focus

Integration

  • Active Directory sync
  • LDAP integration
  • Third-party apps
  • API integrations
  • Custom connectors
OutcomeSection 06

Microsoft 365 Apps

Expected changes are framed as practical operating improvements, not unsupported guarantees.

What changes

Exchange Online

  • Email hosting
  • Custom domains
  • Shared mailboxes
  • Distribution groups
  • Public folders

What changes

SharePoint Online

  • Team sites
  • Communication sites
  • Document libraries
  • Lists and libraries
  • Workflows

What changes

OneDrive

  • Personal storage
  • File sharing
  • Sync clients
  • Version history
  • Offline access

What changes

Teams

  • Chat and collaboration
  • Video meetings
  • Channels
  • File sharing
  • App integration

What changes

Office Apps

  • Word, Excel, PowerPoint
  • Real-time collaboration
  • Desktop and web versions
  • Mobile apps
  • Version control
ScopeSection 07

Security Features

The work is broken into visible capabilities, acceptance points, and handoff artifacts.

What changes

Advanced Threat Protection

  • Safe attachments
  • Safe links
  • Anti-phishing
  • Anti-malware
  • Threat intelligence

What changes

Data Loss Prevention

  • Content inspection
  • Policy rules
  • Automated actions
  • Incident management
  • Reporting

What changes

Mobile Management

  • Intune integration
  • Device policies
  • App management
  • Remote wipe
  • Compliance
Operating modelSection 08

Migration Services

Responsibilities, response paths, and technical changes are made explicit before work starts.

What changes

Pre-Migration

  • Assessment and planning
  • User communication
  • Pilot migration
  • Testing
  • Training

What changes

Migration Execution

  • Email migration
  • Calendar migration
  • Contacts migration
  • Files migration
  • Application migration

What changes

Post-Migration

  • Validation
  • User support
  • Optimization
  • Documentation
  • Training
OutcomeSection 09

Hybrid Deployments

Expected changes are framed as practical operating improvements, not unsupported guarantees.

What changes

Exchange Hybrid

  • On-premise and cloud coexistence
  • Mailbox migration
  • Free/busy sharing
  • Unified GAL
  • Mail routing

What changes

SharePoint Hybrid

  • Hybrid search
  • Hybrid sites
  • Cloud hybrid search
  • B2B extranet
  • Taxonomy integration

What changes

Azure AD Connect

  • Directory synchronization
  • Password hash sync
  • Pass-through authentication
  • Federation
  • Health monitoring
EvidenceSection 10

Pricing

Runbooks, dashboards, reviews, and handoff material make the work auditable.

Our management services include:

  • Monthly administration fee
  • Per-user management
  • Migration services
  • Training and support
  • Custom integrations

Microsoft 365 licensing:

  • Business Basic
  • Business Standard
  • Business Premium
  • Enterprise E3/E5
Operating modelSection 11

Support

Responsibilities, response paths, and technical changes are made explicit before work starts.

  • 24/7 technical support
  • Dedicated account manager
  • Emergency response
  • Regular reviews
  • Best practices guidance

Need expert Microsoft 365 management? Contact us to get started.


OutcomeSection 12

Self-Hosted Alternative

Expected changes are framed as practical operating improvements, not unsupported guarantees.

Looking for full data control without monthly per-user fees?

Our Self-Hosted Productivity Suite offers Zimbra email, OnlyOffice documents, and Nextcloud storage—deployed on your infrastructure, managed by us. Same enterprise features, complete data sovereignty.

  • No per-user SaaS costs
  • Data stays in your jurisdiction
  • Full GDPR compliance
  • Migration support included

Learn about Self-Hosted Productivity →

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Pricing

Flexible scopes available. if you need custom terms or bundled service pricing.

On-request scope
Quoted

Microsoft 365 administration is available on request for existing customers and clearly scoped requests.

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